My Trip Online
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The trip, explained

Check-in windows, compensation rules, airports and the small print. Short pieces you can act on before your next flight.

  • Help and account

    6 min read

    How to cancel a My Trip Online subscription: 3 ways

    You can cancel at any time, free of charge: in your Member Area, on the unsubscribe page without logging in, or through customer support. Here is each method, and what happens to billing afterwards.

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  • How it works

    6 min read

    How My Trip Online works

    My Trip Online is an independent travel assistance service that brings several parts of a trip into one place. It covers automated check-in, airport Fast Track, lounge access, flight compensation, lost-luggage support and a handful of digital travel tools.

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  • Check-in

    6 min read

    How My Trip Online check-in works

    A check-in window can open while you are asleep, in a meeting or already focused on the rest of your trip. Miss it and you may end up checking in later than planned or, with some low-cost carriers, paying an additional airport check-in fee.

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  • At the airport

    5 min read

    Is airport fast track worth it?

    A fast track pass buys you the short security lane. Whether that is worth the money depends on the airport, the hour and the trip.

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  • Compensation

    6 min read

    Flight delayed? What you can claim, and when

    A flight that lands three hours late can be worth €250 to €600 per passenger under EU rules, if the airline caused the delay and you claim in time.

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  • Check-in

    5 min read

    When does online check-in open?

    Online check-in opens anywhere from 24 hours to 30 days before departure, depending on the airline. The short windows are on the airlines that charge at the desk.

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Travel guides, check-in rules and passenger rights | My Trip Online