FAQ

My Trip Online is a subscription-based service that gives you access to fast track, flight check-in, lounge entry, attraction discounts, concierge support, and travel eBooks—all for just €89.

We don’t charge hidden fees or use cookies to inflate prices. Instead, we provide premium travel perks and personal assistance to help you enjoy smoother, faster, and more enjoyable trips. All your travel tools and benefits, in one secure place. Simple as that!

Right after subscribing to My Trip Online, log in to your member zone using the email and password you used at sign-up.

Once logged in, you'll get immediate access to fast track services, flight check-in support, lounge access, attraction discounts, concierge assistance, travel eBooks, and more—all designed to make your journey smoother and more enjoyable.

Yes, so you won't have to worry about handling it on your own! At the end of your subscription or trial period, we will charge the fee of €89 to the same card you used when subscribing to our service. You may cancel your subscription at any moment, so if you don't want to continue being our member, make sure you cancel before we take payment!

You are to cancel your subscription at any time. To do so, simply visit this page or get in touch with our dedicated Customer Support team, they are available seven days a week to help you find all the answers. To avoid your subscription being renewed automatically, please ensure your cancellation happens before the end of your subscription or trial period.

Absolutely. You can use My Trip Online services as often as you like during your subscription. From airport fast track to lounge access and concierge support, everything is available whenever you travel. Plus, our attraction discounts can be shared—everyone in your group can benefit. The more you use it, the more value you get!